Sales & Business Development
How Contingency Recruitment Works for Employers
Contingency recruitment means you pay the agency only when you hire a candidate they introduced. Here is how the process, the fee and the terms usually work.
7 min read
Office Staff Recruitment Agency for Admin and Operations Roles
In a growing business, one good office administrator can hold together scheduling, invoicing, vendors and the phones. When that person leaves, the owner usually picks up the work at night. We recruit administrative, bookkeeping and operations staff for growing businesses across the United States.
Office roles can draw a flood of applicants who look alike on paper. We sort them by what you need, such as software skills, accuracy and composure at a busy desk. If you are weighing whether to use a recruiter at all, our article on recruitment agency vs in-house hiring lays out the tradeoffs, and our services page explains what we do.
Contingency Recruitment
You pay a recruitment fee only when a successful candidate is hired, subject to agreed terms.
Roles we recruit for
Common administration & operations roles we fill, and what we check before a candidate reaches you.
Office administrators
Run the office day to day, from supplies to scheduling. We ask which systems they managed and what they took on without being asked.
Receptionists
Greet visitors and handle calls. We judge phone manner during the screen itself and ask how they dealt with a difficult caller.
Bookkeepers
Record transactions, reconcile accounts and run invoicing or payroll. We ask which accounting software they know, such as QuickBooks or Xero, and how they handle month-end close.
Operations coordinators
Keep orders, schedules and vendors moving. We ask about the tools they used and a process they made faster or simpler.
Executive assistants
Manage a leader's calendar, travel and correspondence. We look for discretion and ask how they prioritize when two urgent requests collide.
Hiring guides for these roles
Hiring guides with what to screen for and the interview questions to ask. All roles
Hiring challenges in administration & operations
Too many applicants, too little time
An admin posting can bring in a pile of applications within days. Sorting them takes hours that an owner or office manager rarely has.
Software claims
Proficient in Excel can mean anything from typing into cells to building pivot tables. Ask candidates to describe something specific they built or fixed.
Access to money and records
Bookkeepers and assistants often handle payments, payroll and private information, and many employers run background checks for these roles. If you use a background check company, the federal FCRA requires written disclosure and consent, and some states and cities add limits, so check with an employment attorney.
A role that grew without a description
Admin jobs tend to expand over the years. Before hiring a replacement, write down what the last person did each week, including the tasks that never made it into the job title.
How we help
Fees and terms are agreed in writing before any work starts. See all our recruitment services.
- 01
Screening the applicants you have
Already have applicants? Our candidate screening and shortlisting checks experience and qualifications against your brief, phone screens the strongest and returns a ranked shortlist with notes.
- 02
Permanent hires matched to the real job
Permanent recruitment starts with a role brief and a review of your job description, so the person you hire matches the job as it works today.
- 03
Fees tied to a hire
With contingency recruitment, you pay a fee only when a successful candidate is hired, under terms agreed in writing first. Send us the role to get started.
Hiring for administration & operations?
- You pay a recruitment fee only when a successful candidate is hired, subject to agreed terms.
- You work with one recruiter who knows your business and your role, from the first call to the candidate's first day.
Hiring guides
All articlesAdministration & Operations
Recruitment Agency vs In-House Hiring: Which Fits You?
Hiring yourself costs time, and an agency costs a fee. This guide helps a growing business decide which to use for each role, and when to combine the two.
6 min read
Logistics & Warehousing
How to Hire Warehouse Workers Fast and Keep Them
Speed in warehouse hiring comes from cutting the gaps between steps. Here is how to post, screen, interview and start new associates within days instead of weeks.
7 min read
Administration & Operations hiring FAQ
Yes. If you are replacing an office manager or assistant who hasn't left yet, we run a discreet search and approach candidates without naming your business until the right time. You stay in control of when and how the change is shared with your team.
We ask detailed questions about the software in your brief, such as accounting, scheduling or CRM tools, and how candidates have used it. Where one skill decides the hire, we suggest a short practical exercise during your interview, such as a spreadsheet task or a sample reconciliation.
Yes. One brief can cover multiple openings, such as a receptionist and a bookkeeper for a new office. You work with the same recruiter throughout and get regular updates on each role.